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Clear Microsoft Teams Cache

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Be aware that clearing the cache will require your system to download all the data again. This may take a while depending on your internet connection speed.

  1. If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command + Q.
  2. In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.
  3. Enter the following command, and then press Return

    rm -r ~/Library/Application\ Support/Microsoft/Teams
  4. Navigate to Keychain Access. Search for ‘Microsoft Teams’ and delete the entry. Open Teams and wait for it to download required files.

  5. Restart Teams.