Clear Microsoft Teams Cache
info
Be aware that clearing the cache will require your system to download all the data again. This may take a while depending on your internet connection speed.
- Mac
- Windows
- If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command ⌘ + Q.
- In the Finder, open the
/Applications/Utilities
folder, and then double-click Terminal. - Enter the following command, and then press Return
rm -r ~/Library/Application\ Support/Microsoft/Teams
Navigate to Keychain Access. Search for ‘Microsoft Teams’ and delete the entry. Open Teams and wait for it to download required files.
- Restart Teams.
- If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
- Open the Run dialog box by pressing the Windows logo key + R.
- In the Run dialog box, enter
%appdata%\Microsoft\Teams
, and then select OK. - Delete all files and folders in the
%appdata%\Microsoft\Teams
directory. - Restart Teams.